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MD Mate puts the security of your data first. As a trustworthy partner in healthcare, we set the highest standards for protecting your sensitive information. Our safety standards are designed to meet the strictest requirements of clinical IT and legal departments.
Physician preferences and anonymized patient data are processed exclusively in certified data centers in Frankfurt. Regular external audits confirm compliance with the highest international safety standards.
We have no access to encrypted patient data — even if we wanted to. Thanks to our special asymmetric encryption, the data can only be viewed by the attending physician.
Audio data is never stored, but processed in real time. All text data is automatically deleted after transfer to your system or after 21 days at the latest.
Real data security requires more than technical solutions — it requires independent control and expertise. That is why we rely on cooperation with leading external data protection experts who regularly check our data protection for GDPR compliance.
As an external data protection officer, HeyData offers comprehensive expertise in GDPR and AI compliance. HeyData carries out regular security audits to control and ensure our GDPR compliance.
The law firm specializes in complex data protection issues faced by technology companies and helps create tailor-made solutions for your department.
If required, Vanta helps with KIS integration and provides accelerated ISO 27001 certification audits to demonstrate the highest standards for your medical data.
At MD Mate, we implement the strict requirements of the IEC 62340 standard for maximum safety and reliability in healthcare.
We use cutting-edge encryption technology with RSA 4096-bit and AES 256-bit key lengths. By combining asymmetric and symmetrical encryption and regular key changes, we guarantee the highest security standards.
Access to all instances requires biometric decryption (Face ID or fingerprint) and multi-factor authentication at the same time.
In addition, we follow device & location-specific encryption: only devices approved by our security team at specified locations are approved for each doctor.
Yes, absolutely. The fastest way is by voice command - for example: 'Please add that I thoroughly informed the patient about alternative therapy options.' Of course, you can also make changes by typing or dictating. Spelling and grammar errors are automatically removed.
No. The protection of patient data is our highest priority.
We can customize the AI model to your personal writing style and your specific requirements. At your explicit request, we analyze your documentation style and train the system accordingly. This way, you receive letters and brief notes that are optimally tailored to your needs.
Yes, our subscriptions are flexible and can be canceled monthly. We focus on quality rather than long contracts.
